FAQs

Do you service businesses?

Yes of course! We specialize in supporting small to medium sized businesses with all of their technology needs. We can do everything from the ground up if you are moving into a new office, consulting with initial network cabling, order and install new workstations or servers, or we can maintain your current computers and network and make sure you're secured.

Do you service Macs?

Yes, we work on Mac Laptops and Desktops for some hardware and software issues.

Do you service laptops?

Yes, we are a full service laptop repair center. We can fix your laptop power jack if it is loose, replace dead laptop screens, and replace broken hinges, or any other serviceable parts. We can also order batteries, chargers, and anything else you may need.

How much do you charge to look at my computer and tell me whats wrong with it?

If you bring in your computer to our shop or office, our basic diagnosis is FREE! We have you drop off your computer and we will call you with a diagnosis as soon as we can.

We always start with the free basic diagnosis but if your issue requires work beyond that, you will be notified and we will do our best to give you an upfront cost of the diagnostic fee.

I'm not exactly sure what is wrong with my computer, can you still help me if I can't explain the issue?

Sure! Just drop off your computer in our shop so we can take a look and see what the issues are.

If I can't be without a computer while mine is being fixed, can you offer me a rental?

Unfortunately we don't offer this service anymore, but we do have Rush Service which in many cases can get your computer fixed in the same or next day!

Do you have parts for sale?

Yes, we sell brand-new PCs, laptops, and all other computer and laptop-related parts.

I am not the most computer literate person, do you offer tutoring?

Yes, We offer tutoring in hourly basis.

I accidentally deleted some important files, is there anyway to get them back?

Yes, in many cases we can recover deleted data in house, and if we can't we can refer you to a data recovery specialist. If you are in this predicament, we recommend you stop using the computer immediately. The more you use the computer after you deleted the files the more difficult it becomes and less likely we can achieve the results you desire. Again, stop using the computer immediately and bring it in to our shop right away for your best chances of recovery.

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